Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will appear. It offers detailed info about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have a rich range of educational video clips demonstrating how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you need, have a glimpse at our comprehensive Frequently Asked Questions section, which includes questions asked by real individuals and provides practical solutions. We regulary update our Frequently Asked Questions section with new questions & answers in an attempt to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you open will be answered in less than 60 minutes (the average support ticket response time is about twenty minutes), so you will never have to wait a long time to get your question answered.